Refund policy

Ultimately, all new, used, custom, and preorders are final sale.

If there is a discrepancy with your order (damage or defective), you can contact us at contact@knights-nook.com. Please note that items are only available for exchange for store credit, and original items must be sent to the following address:
Knight's Nook
401 W. Main St.
Yukon, OK 73099

Damages and Defects
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue.

Exceptions
Certain types of items cannot be returned or exchanged, like custom products (such as special orders or personalized items), perishables items, and personal care goods (such as beauty products). Please get in touch if you have questions or concerns about your specific item. 

We cannot accept returns on sale items, gift certificates, Blind Date with a Book, or custom requests.

Additionally, exchanges cannot be completed after 14 days of initial purchase or delivery.

Exchanges
Once the original items is received, store credit can be applied to the replacement purchase.

You can always contact us with any questions at contact@knights-nook.com.